People Counting and Monitoring for airports

Essential Strategies for Seamless Airport Journeys

Friction-less airport travel is now possible thanks to LiDAR-enabled computer vision. It offers comprehensive monitoring of people and vehicles from curbside to gate.

Airports worldwide are on a journey to achieve excellence by embracing cutting-edge technologies to amplify operational efficiency, bolster safety measures, and enrich passenger experience.

The integration of one such transformative technology that is being widely used is 3D LiDARs which is revolutionising the landscape of airport operations management.

6 Key Benefits of LiDARs for Airports
LiDAR technology and Software is shaping a new wave of operational excellence, passenger experience and safety for airports of all sizes.

Here are four critical strategies that are steering airports towards streamlined and efficient operations :

  1. Intelligent People Tracking and Queue Management Systems

By using Spatial Intelligence technology, airports can achieve comprehensive situational awareness and continuous, multi-level tracking.

This technology extends beyond mere identification and tracking of individuals; it delves into analyzing movement patterns, thus providing a comprehensive overview of the passenger's airport journey.

It also automatically recognizes queue formations of any shape, monitors passenger flow, and precisely calculates waiting times and occupancy rates in key areas.

Spatial AI Technology can recognise unorganised queue formations
  1. Data driven Layout Optimisation

By utilizing insights from 3D LiDAR data, airports are already strategically redesigning their layouts to streamline passenger movement and maximize space utilization.

This data-driven approach allows for the optimization of terminal layouts and provide more visibility to retail zones, leading to an increase in Non Aeronautical Revenues.

The recent Airport Service Quality (ASQ) Survey indicated a positive correlation between Passenger satisfaction and Non Aeronautical Revenues.
For every 1% increase in passenger satisfaction, airports experience an increase of 1.5% in NAR on average.
  1. Alleviate congestion through Curbside Monitoring

Through the strategic deployment of LiDAR technology, which requires fewer sensors to cover extensive areas and works perfectly in outdoor situations, airports can ensure a fluid transition of passengers and vehicles at key points, such as drop-offs and pick-ups.

This solution aids in preventing congestion, enhancing the efficiency of curbside operations, and significantly improving the passenger experience from the moment of arrival.

LiDAR Technology for Curbside Monitoring outside the terminal
  1. Leverage Real-Time Data for Strategic Resource Deployment

The most advanced LiDAR-based Software Platforms like Outsight not only track the movement of people and vehicles but also the usage of resources.

Outsight's Spatial AI Software to track usage of resources at airports

Armed with real-time 3D LiDAR insights into passenger flows and operational requirements especially during peak hours, airports can now allocate their resources with unprecedented precision.

Outsight's Shift LiDAR Software enables airports to respond quicker especially during peak hours ensuring optimal operational performance and a seamless experience for travelers.

LiDAR is the third generation of people flow monitoring solutions. This technology goes beyond simply estimating wait times; it tracks individuals and analyzes movement patterns, providing a comprehensive overview of passengers' journeys through the airport.
Meet the 3rd Generation of People Counting Technology
Mirroring the technological evolution seen across various industries, People Tracking and Counting Technologies have already entered their third generation.


These four strategies are instrumental in not just optimizing current operations but also in preparing airports to navigate future challenges and seize emerging opportunities.

By leveraging LiDAR-enabled Spatial AI Technology, airports all over the world are already surpassing traditional benchmarks and setting new standards for safety, efficiency, and passenger satisfaction.

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